The Fubon Group has bucked convention in growing its business, whether moving into southern Taiwan or expanding into non-financial fields. In this interview with Richard Tsai, the Fubon Financial Holdings chairman explains how the company has evolved into a national brand.
Combining real-world and virtual services, Nike brings consumers into the “circle of runners,” providing expert training and encouragement, and delivering service with passion to take the loneliness out of running.
Why is business booming for Pinkoi in countries around the world? Using a recommendations function and analyzing consumer preferences to target their needs, the company acts as a bridge between supply and demand to successfully navigate the intense competition of the e-commerce space.
The new fashion trend in the service sector has nothing to do with the usual suspects, like glamorous apparel, sparkling jewelry or fast cars. It’s wellness, and companies are using many strategies to capitalize on soaring demand for this hot commodity.
One third of Taiwan’s 24 service industry sector champions were toppled in the 2017 Golden Service Awards, a testament to the challenging, changeable and competitive nature of the economic environment.
President Tsai Ing-wen’s administration is having a hard time satisfying socie-ty’s expectations. The voices of middle-aged people, residents of remote areas, and those demanding educational reforms must be heard.
The CommonWealth Magazine 2017 State of the Nation Survey identified a major generational divide in Taiwan on a wide range of issues. There was agreement on only one point, the need for economic transformation.
The subtle shift in public opinion with 39 years of age as a point of demarcation reflects the reality of divides and frictions developing between the generations on issues large and small. How should Taiwan proceed in the face of this generational divide?
While Taiwan’s CEOs are cautiously optimistic about global economic prospects, they are pessimistic about relations with China, and the percentage with "nil intention” to invest is at a four-year high.
Giant Manufacturing founder and chairman King Liu has been instrumental in leading the global cycling lifestyle trend. Liu believes that if you want to win you have to anticipate trends before others, and never let the present affect your thinking about the future.
New technologies, increasing connectivity and industry convergence are rewriting the way companies do business. How do Taiwanese industry bellwethers such as TSMC, Hon Hai and President Chain Store innovate to remain relevant for decades to come?
CommonWealth Magazine’s latest City Happiness Survey has found that residents’ trust in their local leader may go a lot further in promoting a sense of “well-being” than a community’s resources and infrastructure or tangible initiatives.
As the leaders of Taiwan’s 22 cities and counties near the second half of their four-year terms, their approval ratings have taken some unexpected turns. Tainan Mayor Lai Ching-te lost his crown, while the chief executives of two offshore counties grabbed ranks 1 and 2, and Taipei Mayor Ko Wen-je came in second to last.
Taiwan’s “Big Six” special municipalities have now taken shape, soaking up resources and people, and extending the gap between cities and towns. Not only improving its ranking across five categories to claim first place, Taipei displaced Taichung City as the top destination for “domestic migration.”
Tainan-based Lucidity Enterprise proves every day that corporate social responsibility transcends deep pockets and resources and that a few simple ideas can make a real difference within a company and throughout society.
Taiwan is facing many challenges, including a shortage of trust in some key institutions. CommonWealth Magazine’s “Social Trust Survey” reveals the public’s greatest concerns and provides the new government a roadmap for change.
The financial industry, which caught a profit tailwind 2014, found itself sailing against strong headwinds in 2015. As the Chinese economy slows down and financial markets remain volatile, making money is getting harder.
Hi-Lai Harbour, a buffet restaurant chain founded in Kaohsiung, has established outlets in department stores in all of Taiwan's five major cities. The group's revenue growth tops the list of hospitality businesses in our 2016 Top 2000 Survey.
Poya is the dominant player in the cosmetics/drugstore sector in central and southern Taiwan and is now turning its attention to Taipei, wondering if the same formula that turned it into a NT$10 billion business can conquer new challenges.
The CommonWealth Magazine Top 2000 Survey has tracked the evolution of Taiwan’s industrial history over the past 30 years, often identifying paradigm shifts in business trends before they were obvious. Here’s a look back and forward.
A generally sluggish economy saw service industry revenues decline last year, with a slight uptick in profitability for some as e-commerce continued to surge and retail engaging in cross-industry cooperation to forge new opportunities. On line or on the high street, customers always respond to a good "consumer experience.
While conventional industries struggle to transform themselves, emerging industries face great uncertainty. Despite a short-lived recovery, the manufacturing industry registered a 3.4 percent decline in revenue growth in 2015. However, a select few have been able to disperse the clouds in favor of sunny skies.
The best service does not mean selling customers the most expensive goods but those they need most. Japanese lifestyle brand Muji took the crown of the 2016 Golden Service Awards with its "just right" approach.
Starbucks, winner of the Coffeehouse Chains category for six years in a row and number one in online service satisfaction, has become more of a 'tech company that sells coffee,' with digital coffee houses that enable new Starbucks experiences.
For the first time in Taiwan’s history, the country’s legislature will not be controlled by KMT-led “pan-blue” forces. People will be watching to see if the change in power will unleash reforms and lead to an era of greater efficiency and less partisanship.
Nimble campaign tactics, ambiguous cross-strait discourse, and a strong Taiwanese consciousness are the hallmarks of Tsai Ing-wen’s campaign. The daughter of a successful businessman, she has overseen her party’s rebirth and seeks to renew Taiwan’s socio-political and economic structure.
Following a lackluster business year, Taiwan's CEOs are not only pessimistic about the economy and the investment climate next year, but also issued a vote of no confidence in the leadership potential of Taiwan’s three presidential candidates.
In CommonWealth Magazine’s survey of people in Taiwan’s 22 cities and counties, many local leaders, including those considered stars, saw their satisfaction ratings fall below expectations, but some newcomers made big jumps.
CommonWealth Magazine’s Corporate Social Responsibility Awards include the “small giant” category for the first time this year to acknowledge CSR efforts that often outshine those made by Taiwan’s large corporations and foreign enterprises.
In its first ever "Digital Life Survey," CommonWealth Magazine found Taiwan's Internet users to be among the most avid fans of social media across the globe, and have distinct online behavior patterns that will dictate how companies position themselves in the future.