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Vol. 501 / Content

Service, Taiwanese Style

Vol. 501

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Golden Service Champion

EVA Air Aims High with 'Taiwanese Quality'

Flat-lying beds, Bvlgari overnight kits, premium steak, lobster feasts… EVA Air targets the top of the pyramid, leapfrogging Singapore Airlines to become the king of airway service.

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Golden Service Champion

HSR: The New Benchmark for Travel Culture

Unveiling a ticket verification system that has wowed counterparts in Europe and Japan, Taiwan High Speed Rail Corp. is starting to shape a new culture of sophisticated travel in Taiwan.

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2012 Golden Service Awards

Transit Hubs Sparking New Travel Vogue

Taiwan's high speed rail line and a highway service area earned high marks in the second CommonWealth Magazine Golden Service Awards. What's driving the trend?

Survey

2012 Golden Service Award Survey

Who’s the New Service Industry King?

A reshuffle has taken place in many segments of Taiwan's service industry. Which tricks of the trade did the winners of this year's Golden Service Awards use to grab consumers'attention,and money?

Insight

Lenovo Chairman Yang Yuanqing

Partnering with Taiwan to Innovate

China-based Lenovo has left Acer and Dell in the dust to become the world's second biggest computer brand. What have been its key strategies, and what is Taiwan's role in its continuing ascent?

Insight

Interview: MOTC Minister Mao Chi-kuo

Making the Station the Destination

As highway service areas offer the amenities of shopping malls and holidaymakers ride "cruise-style trains," transport services are no longer a means to get from point A to point B – they've become recreational draws in themselves.