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Vol. 477 / Content

2011 Golden Service Awards – Those Decisive Five Seconds

Vol. 477

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Golden Service Enterprise Ikea

Giving Customers That Perfect Match

In CommonWealth Magazine's recent service industry survey, Swedish home furniture giant Ikea reigned supreme in the "atmosphere" category, enticing the island's consumers with its warm, friendly, real-life ambience.

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Golden Service Enterprise E.Sun Bank

Mastering the Art of Service

E.Sun Bank was rated tops for service among financial institutions in CommonWealth Magazine's first ever Golden Service Awards. What does E.Sun know that others don't?

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2011 Golden Service Awards

Those Decisive Five Seconds

Taiwanese consumers were given the chance by CommonWealth Magazine to evaluate their favorite service brands for the first time. The winners were companies giving customers a deeper level of service.

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Golden Service Entrepreneur Hsu Chung-jen

My Competitor Is My Customer

Grasping, and even creating, the latest lifestyle trends is what keeps President Chain Stores one step ahead of their customers, making themselves indispensable through constant improvement.

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Golden Service Entrepreneur Steve Day:

Shutting Out the Competition with Value

In an industry where personal warmth is key, restaurant group Wowprime focuses on keeping employees content, and dishing out value that rivals find hard to match.

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2011 Golden Service Award Survey

Taiwan's Favorite Service Enterprises

The service industry is now prime turf in Taiwan's business world, and everyone with a nose for profit is grappling for a stake. Being eager to serve, and knowing how to do it, are the qualities Taiwanese consumers demand most.